FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Sizing & Fit
How do I find the right size for my child?
Every child grows at their own beautiful pace. Because our styles vary in cut and silhouette, we provide detailed measurements on every product page. To ensure your little one feels perfectly at ease, we recommend measuring a favorite outfit at home to compare.
What if I’m between sizes?
When in doubt, we suggest sizing up. A slightly roomier fit provides more space for your little one to move and grow comfortably, and it helps ensure a perfect fit without the need for an exchange.
Product Care
How do I keep my Awan pieces "Cloud-Soft"?
To maintain that signature soft feel, we highly recommend a gentle hand wash.
If using a machine, please follow these "Cloud Care" steps:
- Wash Cold: Maximum 30°C.
- Be Gentle: Select the delicate cycle with a mild, baby-safe detergent.
- Skip the Extras: Avoid fabric softeners or bleach to protect the natural fibers.
- Air Dry: Line dry in the shade; direct sunlight can be harsh on colors.
Low Heat: Use a low-heat iron or a gentle steamer if needed.
Wholesale & Partnerships
I would love to stock Awan & Co in my store. Do you offer wholesale?
We are always delighted to meet new friends who share our love for gentle, "cloud-soft" essentials. If you would like to bring the Awan & Co experience to your own shop or community, we would be so happy to discuss how we can grow together.
Please feel free to reach out to us:
- Email: shelvi@awan.co
- WhatsApp: +62 823 1112 8599
We look forward to creating something beautiful with you!
